HDFC Bank Job [Customer Care] Recruitment 2022

HDFC Bank Job [Customer Care] Recruitment 2022

Job Openings: – HDFC Bank Job

Functions: Identify top-selling customers and limit transactions for those customers a.
Identify Eliminate and control customers b.
Reduce or increase Group 1 and Group 2 Customers c.
Reduce Band 1 and Band 2 Txns Cash and cash management (within prescribed TAT) Withdrawal of transfers / FD Closing / Account Closing Earnings Load Payment Checkbox Checkbox Checks that receipts and payments are made correctly.
FX transaction processing.
Cashier Provides a high level of customer service.
Make sure the exterior cleaning process is followed.
ATM Keeper.HDFC Bank Job
Detection of counterfeit money and ensuring compliance with the procedure set by B bank.
Monitoring: Monitor the movement of large quantities and report according to the reporting system a.
If it is more than 1cr, confirm the update on the portal.
Regularly Identifying and Closing TOD Accounts Recognizing and Closing Customer Returns Higher Checks Unlimited.
All high-profile Group 1 and 2 accounts will be marked with a less sensitive note to ensure no payments are allowed.
Such customers will be directed to UN according to their f4 hotkey details.
High check returns, ABQ negligence, etc. Identifying customers, including customers, who regularly visit the cashier and refer them Directly to the Banks.
Archive Support Local stationery management – Indent relevant reorder standards / Security documents at the appropriate reorder level.
Daily Token Collection Ticket Preparation.
Processing and tracking of debt / related payments/payments Keys exchanged in another branch from time to time Cash Register Clearing/collection / Management of FCY checks ST35 Monitoring.

Reporting: Twice weekly reporting for transactions exceeding Rs.
00 lacs Report suspicious transactions (and keep an AML record) Timely report FX transactions to TAG and Treasurer in Mumbai before the Downtime period using FX software.
Notification of suspicious accounts, deferred accounts, accounts paid/received, Reconciliation and maintenance of suspicious accounts, registration in the required format, and filing of Suspicion/TOD and QRS reports and compliance reports.
The CBRT plans to report to the WBO prior to Termination Periods.

Maintenance: Setup of MC/DD stub and copies of canceled vehicles Manage returned checks including proper record keeping and customer information.
Keeping Inventory (DD / MC) Maintaining Salary Loading Guidelines Maintaining Copies of Invoices Gold Sales Maintaining spare tapes Keep records of cost slips/payments to vendors/reimbursements to employees.
Batch Stock Registration Print, test and fill; EOD reports (BJR / Issued vehicles / EOD cash position, etc.)
) Log-keeping/host-login GL209 for shipment.HDFC Bank Job
Voucher Move Vehicle Record-Keeping to integrate the same records/shipments with the vendor from time to time.
Verify correct review and approval in e-call E.
Customer Service: Property Management Line Cleaning, maintenance, etc.
Ensure quality customer service is provided Forward aggressive customers to the teller officer or UN Record complaints according to prescribed procedure Resolve all complaints received (personal, branch, other components) within the prescribed TAT regarding the teller Track all complaints received and verify that complaints are received. Closed within TAT Ensure customer communicates at shutdown Check with customers that the grievance resolution process is properly managed Complaint management Prevents feedback from customers who may not be able to complain Talk to staff about the importance of regular customer feedback. Ensuring timely loading of Forex Plus card and Gift Plus card as TAT ​​Remittances and other Retail Forex transactions Dealpro F.
Selling: Create Bank Product Pieces with an emphasis on: Create Credit Product Sales Guides Product Credit Card Follow-ups Access Responsible Consumer Accounts Enable customers to choose and access CBTD collection services to sell Forex Plus cards instead of selling Gold Bars Cross Gift Plus Card Cross, FX Cash Generate sells leading customers to Third Party Products (MF / Insurance / RBI Bonds).

Selection process: HDFC Bank Job

Only interview

How to apply: HDFC Bank Job

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