Computer Lab Assistant Job Description 2021
Computer Lab Assistant Job Description 2021DEPARTMENT OF THE TREASURY |
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Open & closing dates | 06/24/2021 to 07/08/2021 | ||||||||||
Pay scale & grade | GS 07 – 09 | ||||||||||
Appointment type | Permanent | ||||||||||
Service | Competitive | ||||||||||
Salary | $45,518 to $72,380 per year | ||||||||||
Work schedule | Full-time | ||||||||||
Relocation expenses reimbursed | No | ||||||||||
Location | vacancy in the following location:
Cleveland, OH |
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Job Details | |||||||||||
Computer Lab Assistant Job Description 2021ResponsibilitiesWHAT DOES A COMPUTER ASSISTANT DO? As a Computer Assistant, you will serve as a system administrator, security officer and reviewer for various IRS applications used by Submission Processing. In this role, you will be involved in the coordination, control and direct operational support for computer systems. You will provide user support and training for Commercial Off the Shelf (COTS) software and various IRS specialized computer applications. As a Computer Assistant you will:
If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. |
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Computer Lab Assistant Job Description 2021
DutiesSummaryWHAT IS THE WAGE AND INVESTMENT (W&I) DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments. See Other Information for Location. |
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RequirementsConditions of Employment
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QualificationsYou must meet the following requirements by the closing date of this announcement. GS-7 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: General knowledge of the features, characteristics, and interrelationships of computer equipment, applications and utility programs, to assist in identifying problems; Practical knowledge of general diagnostic methods, procedures, and principles to identify required actions; Basic knowledge of the following IRS applications: IDRS, OL5081, AMS,BBTS, IAT, SERP, Control D. Basic skills in the use of the following COTS software: Microsoft Outlook, Excel, and Word, Adobe Acrobat, Business Objects. Knowledge of SharePoint and ability to create and maintain SharePoint sites. Knowledge of HTML and ability to administer Websites. Ability to carry out work assignments as directed. GS-8 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Working knowledge of the features, characteristics, and interrelationships of multiple types of computer equipment, applications and utility programs, to assist in identifying problems; Knowledge of a wide range of analytical and diagnostic methods, procedures, and principles to identify required actions and implement decisions; Working knowledge of the following IRS applications: IDRS, OL5081, AMS, BBTS, SERP, Control D. Advanced use of the following COTS software: Microsoft Outlook, Excel, and Word, Adobe Acrobat, Business Objects. Advanced knowledge of SharePoint and the ability to create and maintain Sharepoint sites. Functional knowledge of HTML and web site administration and ability to create and maintain a website. Experience in development of user guides, training aids and delivery of training to system users. Ability to carry out work assignments independently. GS-9 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position includes: Extensive knowledge of the features, characteristics and interrelationships of multiple types of computer equipment, applications and utility programs; Knowledge of a wide range of analytical and diagnostic methods and procedures to identify required actions and implement decisions; Ability analyzing data to identify problems encountered on computer systems. Advanced knowledge and use of the following IRS applications: IDRS, OL5081, AMS, BBTS, IAT, SERP, Control D. Advanced use of the following COTS software: Microsoft Outlook, Excel, and Word, Adobe Acrobat, Business Objects. Advanced knowledge of SharePoint and ability to create and maintain SharePoint sites. Advanced knowledge of HTML and web site administration and ability to create and maintain a website. Extensive experience in development of user guides, training aids and delivery of training to system users. Ability to plan work and carry out assignments independently within an established timeframe. -The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. |
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How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination. |
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How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. – 4:00 p.m. ET, Monday – Friday). If applying online poses a hardship, please contact us by noon ET on the announcement’s closing date. Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Rosalba.C.Rodrigues@irs.gov if you require this for any part of the application and hiring process.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk. |
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Required Documents
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible). All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips Career Transition Assistance Plan (CTAP) DOCUMENTATION: If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area. PERFORMANCE APPRAISAL/AWARDS |
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