freshersworld Job For International Voice Process- Excellent, Analytical, listening and organizational skills& selling skills
- Efective english varbal&written communication skills as you will be assisting us & candiaan customer
- Excellent Customer service skills and great enthusiasm for helping customers
- Must be able to prioritize and complete all jaov duty requirements
- Must be able to adhere to schedule changes based on department and /of business
- Excellent ins ms office and web browser environments
- Stay current with system informatin changes and updates
- There are many jobs in the BPO sector such as those that require you to attend calls, or to make calls, for customer support, making sales, or also for customer retention or for collection of dues. And then there are jobs which are commonly known as back office jobs, team leader position, and other higher management level jobs.freshersworld Job For International Voice Process work india online jobs work from homeThis article will give you a brief description of the main types of jobs that are available in the BPO industry. So let’s get the ball rolling.
- Voice processes can be either inbound or outbound. In inbound processes you’ll be handling calls that customer or prospects make. For example, a telecom company outsources its customer support, so in this you’ll be handling calls from their customers on the telecom company’s behalf. One other example would be that a prospect customer is calling to get more information about a product or service.freshersworld Job For International Voice ProcessIn outbound processes, calls are to be made in order to generate sales or may be to collect dues. For example, a satellite TV company outsources the Telesales department, so in this you would have to make calls to prospect customers in order to generate sales. This type of positions offer good salary with additional incentives for making sales.
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