Telephone Operator Job in Maharashtra

Telephone Operator Job in Maharashtra

• From requirements and design to operations, logistics and support, customers come to Truestone, an Akima Company, because we’ve earned their trust at every stage of the lifecycle for complex systems and networks. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment. 

Telephone Operator Job in Maharashtra Responsibilities:

Telephone Operator Services: Perform the following functions during normal business hours.
Assist callers with USAG-KA Business Directory listings.
Perform USAG-KA Business Directory updates and verification.
Dial assistance.
Offnet and call redirection.
Assist telecom work center with bridge scheduling assignments.
Post Locator
Update and verify “White Pages” directory.
Maintain official post calling roster.
Maintain post phone book.
Assist with Remedy queue management of VIP, Priority, and emergency call routing and notification for all work centers.
NEC Call routing and back up.
NEC Testing Center proctor.
Other duties as assigned.

1 year of customer service experience.
​​​​​​ High school diploma or the equivalent.
Possess good listening and communication skills.
Excellent time management and organizational skills.
Ability to work in a courteous and professional manner with customers, co-workers, and community.
Interim Secret clearance, mu.st be able to obtain a Secret clearance.
The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

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Please do not use the dedicated email or phone number above to inquire on the status of your job application.

Shift: Day Job
Primary Location: Marshall Islands-Kwajalein
Organization: Truestone
Job: Office & Administrative Support
Closing Date (Period for Applying) – External: Ongoing
Travel: No
Clearance Level: SECRET

Truestone is looking for a Telephone Operator for a position at the US Army Garrison- Kwajalein Atoll (USAG-KA) in the Marshall Islands.Telephone Operator Job in Maharashtra